Seth Godin has published a great post on what to check before sending out that email. It gave me a bit of a chuckle.. he has “Am I angry?” as one of the questions – I’m sure most people have been guilty of responding instantly to an email that got them annoyed or frustrated. Number 36 on the list is whether you would send the email if you had to pay 42 cents for it – which is a classic. Another excellent point is whether you really should just ring the person instead.
View the list at http://sethgodin.tywwwpepad.com